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In a market where competitors can suddenly appear out of nowhere, many of whom are working on an Asian Century delivery model, making money by charging what the market can bear often depends on operating at the lowest cost frontier for delivery of the service.

It gives new meaning to Return on Capital and Time to Revenue. The world is more dynamic than ever; how do your service delivery models match up?

Agilità understands better than anyone else how to reliably baseline a service organization, establish the objective cost-frontier and build a roadmap to connect the two through consolidation, traditional outsourcing, transformational outsourcing, adaptive enterprise and on-demand computing.

Managing the Cost Frontier
Each organization has its own unique cost-structure. This is well known within most organizations. However, many executives are unaware of their cost-frontier. How far will best-practice take costs down? When are you world-class in your consolidated foot-prints; how do you fare on economies of scale?

Agilità has collated years of experience in transformation and strategic outsourcing to develop a concept known as the cost-frontier. Working with renowned experts in the financial community a series of baselines have been developed to predict the cost-frontier of an organization and develop a roadmap to get there. Designed originally for transformational outsourcing it has been expanded to inform executives with no wish to outsource how much costs can be contained or reduced and how.

Process Optimization
Industry watchers predict that cost reductions of up to 48% are achievable through the application of best-practices. Our own experience dictates 22-35% is more realistic, even in well–run organizations. Nothing to sneeze at because process optimization means more effective service delivery as well as lower cost. How do we know? Because Agilità Consultants have been there and done that in small and large organizations in every industry segment across the globe. Ask us for supporting evidence and start to redefine your cost-frontier today.
 

Consolidation
Consolidation comes in various sizes and guises. Consolidation to a smaller footprint, consolidating points of access, application rationalization and stacking. The techniques go on. Years of experience in transforming operational environments from data centers to call centers mean that Agilità can pinpoint opportunities for savings and then working with you make them happen.

 

Traditional Outsourcing Versus Internal Transformation
Significant short-term cost savings can usually be achieved through traditional outsourcing. 15-20% relatively easily. The success over the longer term depends a lot on how you structure the relationship and of course the contract. Because many organizations don’t understand their cost-frontier, the comparison between an internal transformation assisted by external experts and outsourcing is difficult to make. Agilità consultants have worked on both sides of the fence and we can advise objectively.

Our relationships with leading intermediaries mean we can either guide you to the best support to negotiate a contract or the best roadmap to internal transformation as is appropriate for you.

Outsourcing is a difficult decision; use the Agilità expertise to avoid the expensive train-wrecks that occasionally shatter careers and destroy value.

Transformation can be rewarding but requires focus, energy and enthusiasm to complete the task in a reasonable timeframe. Agilità Consultants have the experience and proven approach to ensure success.

 


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