Are you Agilità material?

What do you really think about service management?

You know that service management is more than ITIL. You know that it is more than incident management, helpdesk and operations; more than technology.

You understand that service management is the way in which IT-enabled organizations band together, organize and tool themselves to ensure that the customers they serve get the best possible service at the lowest cost of delivery. Above all you know that helping organizations achieve all that requires skill, experience and commitment. It's not just a about a certificate or joining a user club, it's a vocation. It's about making a difference!

Clients choose to work with Agilità for a number of reasons:

1. We lead the field in thinking about and implementing service management.
2. They can trust us to have our own opinion based on our skill and our experience.
   They get committed people who bring energy, inspiration and enjoyment to their organization to help them make a change they often already know is needed. This means hard work, inspiration and reaping the pleasure of success.
3. First and foremost we hire for aptitude and attitude, skills and experience are merely entry criteria.

Current Openings

Position: Regional Business Development / Sales Managers

Leadership role in the Business Development & Sales function. The candidate will be developing and managing long-term, strategic partnerships with senior managers in large organizations. Responsibilities include: Develop revenue for our Consulting and Education service lines and achieving identified sales targets Travel to conduct client meetings - often delivering presentations Write professional, solution-based proposals that address the needs of our clients Understand and negotiate contract terms Assist in establishing marketing plans to achieve the company's objective for revenue, profit and market share in the respective services. Analyze company's marketing programs and find ways to increase effectiveness This positions require the ability to work independently as well as effectively within the team of consultants to deliver as per customer’s requirement. The successful candidates should have: A minimum of 4 years of related sales and account management experience with demonstrated increasing responsibility Experience in an IT company selling consulting services and/or education services would be a distinct asset Excellent written and verbal communication skills Willing to take challenges , innovative and a self initiative A solid understanding of the IT marketplace A good sales track record is essential. Location: Mumbai, Bangalore - India Send your resume to : franklin@agilita-consulting.com

Position: ITIL Process Consultants

Candidate will be responsible for strategic planning and priority setting for ITIL process definition/tuning engagements. Will contribute towards advising/recommending/consulting on innovative service management / service delivery models and frameworks with a view to improve upon process maturity, service levels, coverage and efficiencies, to meet & exceed customer’s goals/objectives. Candidate will be responsible for participating in periodic review meetings, facilitating meetings to gather information, facilitating knowledge sharing/best practice sessions and suggesting direct improvements through changes to processes, roles, organization and practices. Also will be responsible for standardizing and implementing ITIL based quality processes, best practices, standards. Should be willing to teach ITIL foundation / Master’s classes as and when required. Willing to travel across the globe on short notice. Educational qualification and Skill Set: 1. BE /Diploma in Engineering / B.Sc Electronics. 2. ITIL Foundations certified. 3. Minimum 4 years experience in IT operations / IT infrastructure services 4. Implemented ITIL processes in organizations. 5. Experience in process consulting is desirable. Location : Bangalore, India. Mail your resume to: franklin@agilita-consulting.com

To be considered for employment with Agilità please send your resume to
agilita_hq@agilita-consulting.com.